Privacy Policy

At Pack Printers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our website.

1. Information Collection and Use

Pack Printers is the sole owner of the information collected on this site. We collect information from our users at several different points to provide a seamless custom packaging experience.

Registration: To use certain features of our site, users may be required to complete a registration form. During this process, we collect contact information (name and email address) to communicate about our services and updates.
Orders: When placing an order, we request specific information including contact details (name, email, and shipping address) and financial information (credit card number, expiration date). This data is used strictly for billing purposes and to fulfill your orders. If we encounter issues processing an order, this information allows us to reach out to you immediately.

2. Cookies and Tracking Technologies

We use cookies to enhance your user experience. A cookie is a small text file stored on your hard drive for an extended period.

Purpose: Cookies allow us to uniquely identify users, associate your design files with your orders, and enable shopping basket functionality.
Requirements: To ensure the full functionality of the Pack Printers ordering system, cookies must be enabled in your browser settings.

3. Log Files

Like most standard websites, we utilize log files to analyze trends and administer the site. This includes IP addresses, browser types, Internet Service Providers (ISP), referring/exit pages, and date/time stamps. This data is used in the aggregate to improve site navigation and is not linked to personally identifiable information.

4. Communications from Pack Printers

Special Offers and Updates: Established members may occasionally receive information on products, new services, and special deals.
Newsletters: Customers are automatically subscribed to our newsletter. We respect your inbox; if you wish to opt-out, you can follow the unsubscribe link in any email or contact us at info@packprinters.com.
Customer Service: We communicate with users regularly to provide requested services. Our production team may contact you via phone or email regarding active orders or design proofs.

5. Data Security

We take every precaution to protect our users’ information both online and offline.

Encryption: When our forms ask for sensitive data (like credit card numbers), that information is encrypted and protected with industry-standard SSL (Secure Sockets Layer) technology.
Offline Protection: Access to your personally identifiable information is restricted within our offices. Only employees who require the information to perform a specific job (such as billing or customer support) are granted access. Our servers are maintained in a high-security, professional environment.

6. Third-Party Sharing

We use reputable third-party intermediaries to handle shipping and credit card processing. These companies do not retain, share, or store personally identifiable information for any secondary purposes.

7. Legal Disclaimer

Though we make every effort to preserve user privacy, we may be required to disclose personal information when required by law, such as to comply with a judicial proceeding, court order, or legal process served on our website.

8. Choice and Opt-Out

Our users are given the opportunity to ‘opt-out’ of having their information used for marketing purposes at the point where we ask for the data. If you no longer wish to receive promotional materials, you may opt-out by:

Clicking the “Unsubscribe” link in our emails.
Replying with “Unsubscribe” in the subject line.
Contacting us directly at info@packprinters.com

9. Notification of Changes

If we decide to change our privacy policy, we will post those changes on this page and other places we deem appropriate. We want our users to always be aware of what information we collect and how we use it.